Effective Date: October 2025
UroStat Healthcare (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to all websites we operate, including urostathealthcare.com and urostatcares.com.
By using our sites, submitting forms, or interacting with our advertisements, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect information from you when you:
- Complete a form on our website (including eligibility, reorder, or contact forms).
- Interact with our ads, social media pages, or marketing campaigns.
- Sign up for email updates, promotions, or educational content.
- Communicate with us by phone, email, or online chat.
The information we may collect includes:
- Personal Identifiers: Name, email address, phone number, and mailing address.
- Health-Related Information: Limited medical and insurance details required to verify eligibility for covered supplies.
- Technical Data: IP address, browser type, and website activity collected via cookies or pixels.
- Marketing Interaction Data: How you engage with our ads, landing pages, and follow-up communications.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill product orders and insurance verifications.
- Communicate with you about your account, services, or order status.
- Send information about new products, updates, or health-related programs.
- Re-engage visitors who expressed interest through ads, emails, or forms.
- Improve website performance, content, and advertising relevance.
- Comply with applicable healthcare and privacy laws (including HIPAA).
We may contact you by phone, email, or text regarding your inquiry or order. You may opt out of promotional communications at any time (see Section 7).
3. Cookies, Pixels, and Tracking Technologies
We use cookies and tracking pixels (such as Meta Pixel and Google Analytics) to:
- Remember preferences and personalize your browsing experience.
- Measure site performance and improve content.
- Deliver and optimize relevant advertisements.
- Track conversions and analyze marketing effectiveness.
You can manage or disable cookies in your browser settings. Some site features may not function properly if cookies are disabled.
4. How We Protect Your Information
We maintain administrative, technical, and physical safeguards to protect your data, including:
- Secure Socket Layer (SSL) encryption on all forms.
- Restricted system access to authorized personnel only.
- Encrypted data storage and transfer consistent with HIPAA requirements.
Although we take precautions to safeguard your data, no system is entirely secure. You provide information at your own risk.
5. Sharing Your Information
We do not sell or rent personal data. We may share limited information only with:
- Trusted vendors who help us operate our websites, ads, or order fulfillment.
- Healthcare providers or insurers as required to process medical supply requests.
- Legal or regulatory authorities when necessary to comply with the law or protect our rights.
We may share anonymous, non-personal data (such as web traffic trends) for analytics or marketing purposes.
6. Third-Party Links and Tools
Our sites may contain links to third-party platforms or services. These sites have independent privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing personal information.
7. Your Rights and Choices
You can:
- Opt out of emails by clicking “unsubscribe” at the bottom of any message.
- Limit ad tracking through your browser or social media ad settings.
- Request removal or correction of personal data by emailing service@urostathealthcare.com.
Please note: we may still send transactional communications (such as order confirmations or required service updates).
8. Marketing Disclosure
By submitting a form on urostathealthcare.com or urostatcares.com, you consent to be contacted by UroStat Healthcare via phone, email, or text message regarding your medical supply needs.
Message and data rates may apply. You may opt out at any time by replying “STOP” or emailing service@urostathealthcare.com.
9. Children’s Privacy
Our sites are intended for adults and caregivers. We do not knowingly collect personal information from children under 13 without verified parental consent.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date.
11. Contact Us
For questions or privacy-related requests, contact:
UroStat Healthcare
📧 Email: service@urostathealthcare.com
🌐 Applies to: urostathealthcare.com and urostatcares.com